Support
We're here to help — reach out anytime.
Contact Us
Questions, feedback, or need a hand? Email our support team and we'll get back to you as soon as possible.
britt@hungrysquirrelfood.comTypical response time: within 24–48 hours.
Common Questions
Ordering Food
- •Browse the Home feed to discover dishes from cooks near you.
- •Filter by cuisine, dietary tags, or distance using the filter bar.
- •Tap any dish to see full details, then choose pickup or delivery.
- •Select a fulfillment date and place your order — the cook is notified instantly.
Selling Your Food
- •Tap Sell Food to list a dish: add photos, price, cuisine, and availability.
- •Set your pickup address or delivery zone with a custom radius.
- •Choose which days and times you accept orders.
- •Manage incoming orders from the Orders tab and message buyers directly.
Payments
- •Payment is arranged directly between you and the cook — Hungry Squirrel does not process payments.
- •Cooks can accept cash, Venmo, PayPal, Zelle, or CashApp (set by the cook).
- •Sellers pay a simple 5% commission on sales after their first sale.
Pickup & Delivery
- •Pickup: meet the cook at the address listed on the dish.
- •Delivery: confirm you are within the cook's delivery zone before ordering.
- •Cooks can share live location during delivery so you can track arrival.
Account & Profile
- •Update your display name, bio, and profile photo from the Profile tab.
- •Manage notification preferences and text reminder opt-in.
- •Delete your account at any time — see the Account Deletion page for details.
Safety & Disputes
- •File a complaint from any order if something goes wrong (quality, safety, missing items, etc.).
- •Sellers can report no-shows; buyers can dispute reports they believe are unfair.
- •Block any user from their profile or from a conversation.
- •Report a listing from the dish page if it violates our guidelines.
More Resources
Hungry Squirrel connects food lovers with local, home cooks. All payments are arranged directly between buyers and cooks — Hungry Squirrel does not handle or process payments.